USPS-NGEN-IT Service Delivery Rep Mid, Secret Clearance|Tier I in Norfolk, VA at GDH

Date Posted: 1/31/2018

Job Snapshot

Job Description

This is position is for a Vulnerability Remediation Analyst. The candidate should specialize in remote troubleshooting and software installations/removals, along with the other skills identified in the additional information section of this request. Please reference the position details for the required skillset for this position. If your candidate is selected for an interview, please submit a Temp NOB access form for the candidate to immediately to be sponsored into the work facility and/or base for an interview. Interviews will be cancelled if the Temp NOB is not received within 48 hours of being selected for an interview. Candidates must be flexible to work any shift as this is a 24x7 environment. Overtime is not permissible without prior approval from leadership. If you have questions, please direct them to Security+ CE certification required for this position. Certification MUST be attached when submitting candidate. An interim clearance is accepted. Qualifications Skills required for this position include: - Working Knowledge of Radia/CAE Client - Experience in distributing software to a network - Evaluate and create productivity enhancements to increase workstation compliance quality and cost of service management - Drive continuous improvements in compliance solutions - Participate in and support enterprise objectives, solicit feedback, and provide time bound solutions - Win7/8/10 Software Troubleshooting Skills with Regards to installation/removal of software remotely - Research, assess and recommend systemic IA failures or concerns to Tier 3 - Work with Tier 3, IA Audit, and Engineering to identify and resolve unknown or inconsistent results - Attend teleconferences or technical meetings to review, educate, and support project objectives - Communicate project status changes and updates to senior leadership - Act as an escalation point - Review new tools and solutions and anticipate problems in new solutions before release - Active Directory Management (at least 2 years experience) - Remote Troubleshooting Abilities - Log Analysis and Diagnosis - Scripting experience (preferred) - Intermediate Knowledge of Microsoft Access Suite - SharePoint knowledge (preferred) - Remedy and Service Manager knowledge (preferred) - ability to organize and write supporting SOPs that relate to role and revise technical documents as new issues arise - On call 24x7 environment - CompTIA Security+ CE Certification required - 2-4 Years NMCI or Related Industry Experience