USPS-NGEN-Enterprise Service Desk Specialist Mid, Secret Clearance|Tier III in Arlington, VA at GDH

Date Posted: 2/14/2018

Job Snapshot

Job Description

Description:
High school Diploma or General Equivalency Diploma (GED)
1 year
Under general supervision, conduct operations in support of the Enterprise Service Desk, execute scripts, answer calls, troubleshoot/resolve/and or escalate technical issues, open and close tickets, correlate events and incidents for management of Information Technology (IT) Services. One (1) year experience in IT required including at least one (1) year of customer service experience in IT. Certified in accordance with DoD 8570.01-M Information Assurance Technician (IAT) Level II.
IAT II