USPS-NGEN-IT Service Delivery Consult Mid, Secret Clearance|Tier II in Kansas City, MO at GDH

Date Posted: 1/11/2018

Job Snapshot

  • Employee Type:
    Full-Time
  • Job Type:
    Consultant
  • Experience:
    4 to 9 years
  • Date Posted:
    1/11/2018
  • Job ID:
    28322

Job Description

Description:
WIN 10 Project
Four to nine (4-9) years experience with Hardware (HW) or Software (SW) Asset Management. Responsible for ensuring the internal processes related to Information Technology (IT) Service Management and Delivery are applied and used across the enterprise to ensure timely resolution of incidents and drive high availability. This role will leverage processes, utilizing Information Technology Infrastructure Library (ITIL) best practices, to ensure the IT organization designs, deploys and sustains high quality, highly available solutions that align with business and IT strategic objectives. The primary areas of responsibility will be the areas of Incident, Problem, Change and Availability Management. This role will also ensure that IT has the appropriate level of process definition, rigor, and reporting to deliver the highest level of availability, quality, value, flexibility and visibility to the organization. Information Technology Infrastructure Library (ITIL) version 3 Foundation with additional ITILv3 certifications recommended.
Information Technology Infrastructure Library (ITIL) version 3 Foundation with additional ITILv3 certifications recommended, HS Diploma or GED, 4-9 years of experience.